When will my order ship?
If the order is received before 2:00 PM, we try to ship the same day. If not, it will be shipped the following day. Unless that day is Sunday, in which case it will ship on Monday.
What are your shipping options?
This can be found on our Shipping page. If you have specific questions that are not covered there you send us an email at Customer.Service@MR-Candle.com.
Is my order secure?
We use SSL (Secure Sockets Layer) technology to encrypt your information before it is sent over the internet. Once we get your data, it is private and not shared or bought by an outside organization.
Do you accept checks or money orders?
We are unable to accept checks or money orders at this time. However we do accept all major credit cards and PayPal.
Can I make changes to my order?
Orders are processed pretty quickly, but if you can catch us before we ship, every effort will be made to accommodate your request.
What type of wax do you use?
We use Golden Brands 444 soy wax in all of our products. This is a soy wax with a soy additive that reduces frosting and allows the wax to hold more fragrance. Find out more about soy wax here.
Do I have to register to place an order?
Registration is encouraged, but not required.
What size are your candles?
Currently all of our candles are 8 ounce candles. However there are plans in the works for making a bigger 2 wick candle. Check back often or subscribe to our newsletter to find out when they will be released.
Do you offer seasonal candles?
Winter 2020 will be the start of our first seasonal candles. Subscribe to our newsletter to find out when they are released. You can also send us your suggestions for the fragrances you would like this winter, here. We will pick the most popular.